Privacy Policy

Ona Club de Vacaciones

Which company processes my data?

CLUBOTEL LA DORADA S.L. (hereinafter, “ONA GRUP “)

Why do you process the data you request from me?

We only process your data in order to provide you the ONA GRUP services + info

What is the legal basis for processing my data?

This data is necessary to provide the services offered by ONA GRUP + info

Will my data be assigned or transferred?

If you have given permission to do so, your data will be given to BAHÍA BLANCA LEISURE, S.L. and EXCEL HOTELS & RESORTS, S.A. + info

What are my rights?

The interested party has the right to exercise the following rights:

— Access, rectification, suppression, opposition to the data processing, portability of the data, processing limitation and to not be subjected to individualised automated decisions + info

Do you have any questions?

If you have any questions or suggestions or if you want to opt out, please get in contact with us by sending an email to the following address: + info


1.- Who is responsible for the processing of your data?

The person responsible for processing your personal data is CLUBOTEL LA DORADA, S.L. (hereinafter, » ONA GRUP «), with tax ID no. B — 61502035 and registered office at Calle Calabria 129, entresuelo, 08015, Barcelona.

We inform you that the ownership of the Website through the domain: Those accessing and/or using the website are ascribed the condition of User (hereinafter, the “User”), and said access and/or use implies the acceptance of this Legal Notice.

The User may contact ONA GRUP via the following email address

2.- Why is ONA HOTELS entitled to perform data processing?

ONA GRUP is entitled to process your data in order to provide its services.

Likewise ONA GRUP is entitled to process your data based on the consent requested from the User or on a legitimate interest, where applicable.

ONA GRUP takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept securely and treated with the utmost care.

This Privacy Policy regulates access and use of the service (hereinafter, the «Service») that ONA GRUP makes available to the User interested in the services.

In this sense, the legal bases used by ONA GRUP to process Users’ data are:

(i) The performance of the agreement.

(ii) Users’ consent to their personal data being processed for the purposes specified in each case.

3.- What are the purposes of ONA HOTELS processing your personal data?

Your personal data collected by ONA GRUP may be used for the following purposes, according to the consent provided on the corresponding registration form:
3.1 The provision ONA GRUP’ services.
For the provision of the service requested by the User, ONA GRUP will need to process personal data obtained from the information that the User provides to ONA GRUP.
We inform you that ONA GRUP is proactive in protecting your privacy and personal data and, particularly, about specially protected data concerning your health.

3.2 For ONA HOTELS to send sales communications and/or a newsletter.
If the User has consented to this, their personal data may be used to send them sales communications or information from ONA GRUP by letter, telephone, email, SMS/MMS, or by other equivalent means of electronic communication.

3.3. Data transfers to third parties.

By granting their consent regarding the transfer of data in accordance with the preferences on the corresponding form, the user expressly agrees to their data being transferred to the hospitality companies BAHÍA BLANCA LEISURE, S.L. and EXCEL HOTELS & RESORTS, S.A. The purpose of the assignment will be for said companies to send information and sales communications related to the hospitality sector that may be of interest to you by letter, telephone, email, SMS/MMS, or by any other equivalent means of electronic communication.

4.- Veracity of the data provided by the Users and minors’ data

The User ensures that the personal data provided is truthful and is responsible for informing ONA GRUP of any modifications to it. The User will, in any case, be responsible for the veracity of the data provided, reserving ONA GRUP the right to exclude any User who has provided false data from the registered Services, without prejudice to the other actions that may proceed in law.

5.-Preserving the data

The personal data provided will be kept by ONA GRUP as long as the User does not express their willingness to unsubscribe from ONA GRUP, services and in order to receive information about the company’s services. Subsequently, ONA GRUP will keep the information suppressed for the legally established time limits, where necessary.

6.- The user’s rights regarding their data

The User has the right to

(i) Access their personal data

(ii) Request any incorrect data be amended

(iii) Request it be deleted.

(iv) Request that the data processing be limited.

(v) Oppose their data being processed.

(vi) Request its portability.

(vii) Not be the subject of individualised automated decisions.

The User can exercise all these rights by sending an email to
stating the reason for their request and providing a copy of their ID.

The User may also send their request by post to the following address:

Tax ID no.: B — 61502035
Address: Calle Calabria 129, entresuelo, 08015, Barcelona.

Without prejudice to any other administrative remedy or legal action, the User shall have the right to file a complaint with a supervisory authority which is located in the Member State in which they habitually live, work or where the alleged infringement took place, in the event they believe that their personal data is not being processed suitably or in line with the law, and if they are unable to exercise their rights. The supervisory authority where complaint was filed shall inform the claimant of the progress and outcome of the complaint.

7.- Data security

The protection of Users’ privacy and personal data is very important to ONA GRUP. Therefore, ONA GRUP will do everything in its power to prevent your data from being used inappropriately by only allowed authorised personnel to have access to it.

ONA GRUP maintains the security levels of protection of personal data in accordance with the applicable regulations and has established all the technical means at its disposal to avoid the loss, misuse, alteration, unauthorised access and theft of the data that the User provides through the Website without prejudice to informing them that the security measures on the Internet are not impregnable.

ONA GRUP undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with the applicable legislation, as well as to provide secure processing in the assignments and international transfers of data that, where appropriate, may occur.

For the services on the Website that require the User to register, a password must be chosen. The User is responsible for keeping this password confidential, as well as for all the activities that occur during the session accessed under their name and password.

The User undertakes to notify ONA GRUP as soon as possible of any unauthorised use of their Username and/or password or any other breach in security. ONA GRUP will not be responsible for any damages or losses that may arise due to the non-fulfilment of this obligation by the User.


ONA GRUP reserves the right to revise its Privacy Policy whenever it deems it appropriate. For this reason, please check this Privacy Policy regularly to read its most recent version.

The User will, however, be informed of any changes to this Privacy Policy.

9.- Links to web pages

The ONA GRUP Website may contain links to web pages belonging to third party companies and entities. ONA GRUP cannot be held responsible for the way in which these companies treat the protection of privacy and process personal data, so we advise you to carefully read the Privacy Policy statements on these websites which are not owned by ONA GRUP in relation to the use, processing and protection of personal data.

The conditions offered by these websites may not be the same as those offered by ONA GRUP.

10.- Questions

If you have any questions about this Privacy Policy or the processing of your data, please contact ONA GRUP by email at the following address:

11.- Acceptance and Consent

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and giving their consent to ONA GRUP to process it, in the way and for the purposes stated in this Privacy Policy.